With several weeks of social distancing under ours belts, you really do quite a bit of soul searching, because let’s be honest, you have the time. For my team at Staples, we have evolved as a team, as colleagues and as parents/partners in more ways than one. We have all read multiple articles that basically sum up “this too shall pass" and “you will come out stronger” and “this is the start of the new norm”. All of those quotes are true but my biggest learning in the last few months is that you have to drive change. You have to get up every morning and 1.) put in the work and 2.) get to work.
Align on regular daily/weekly check ins.
Show the work.
Make everyone feel part of the team.
Prioritize quick decision-making and clarity of work.
Take care of your employees.
Celebrate the wins.
Make your team useful & productive.
Estalish must-haves for each associate & team in regards to the calendar.
Keep it interesting and unique.
Business as usual should be WIPED from your vocabulary.
To wrap up, plan for the new normal NOW. Keep an eye on the team, how they are coping with stress/change as well as what they are excelling at. Start building for the new normal BEFORE it arrives or at least have a point of view so you can keep refining you approach as a leader each day.
Good luck - we will ALL be better coming out of this.