Get peace of mind with Total Support

We’ll be there for you 100% of the time and every step of the way by bundling PC setup, virus protection, one-click access to a live tech expert and a worry-free protection plan.

We support over 300,000 customers.
See how we can help you, too.


Save when you buy Total Support.

See an associate for more information.


New PC? Here's what's you'll get:

Premier PC Set up

Powered by Rescue

  • Data Transfer from your old PC
  • Installation of up to 3 hardware or software titles
  • Removal of unwanted software and adware
  • Create restore points to back up your PC
  • 2 years of in-lab data recovery

Virus Shield Plus

Powered by McAfee

  • Guard against threats virus and online threats with McAfee LiveSafe
  • Unlimited virus removals both in-store and remote
  • Secure your device without skipping a beat
  • Protect your accounts from fraud with the McAfee password manager
  • Build good online habits with your kids using McAfee parental control
  • Stay ahead of thieves with identity theft protection monitoring and recovery tools (optional)
  • Up to $1M in identity fraud reimbursement coverage (optional)
  • Keep your data secure anywhere, even on public Wi-Fi with a virtual private network (VPN) (optional)

Staples Protection and Tech Help

Powered by Asurion

  • Protection in the event of
    • Drops, spills and cracked screens (optional)
    • Mechanical and electrical failures
    • Defects in material and workmanship
    • Power surges
  • Tech Help (24/7 1-click access to an expert through App or Chat)
  • Connect and configure new PC
  • Assist with security concerns
  • Set up parental controls
  • Optimize settings
  • Troubleshooting Wi-Fi issues
  • Resolve software issues
  • Learn new product features and more

Already own a PC? Here's what you'll get:

Diagnostic and Repair

  • Detect hardware problems
  • Optimize users’ settings
  • Removes malicious software
  • Complete diagnostic report
  • Optional hardware fix (hard drive)

Virus Shield Plus

  • Guard against threats virus and online threats with McAfee LiveSafe
  • Unlimited virus removals both in-store and remote
  • Secure your device without skipping a beat
  • Protect your accounts from fraud with the McAfee password manager
  • Build good online habits with your kids using McAfee parental controls
  • Stay ahead of thieves with identity theft protection monitoring and recovery tools (optional)
  • Up to $1M in identity fraud reimbursement coverage (optional)
  • Keep your data secure anywhere, even on public Wi-Fi with a virtual private network (VPN)(optional)

Protection and Tech Help

  • Protection in the event of
    • Mechanical and electrical failures
    • Defects in material and workmanship
  • Tech Help (24/7 1-click access to an expert through App or Chat)
  • Connect and configure new PC
  • Assist with security concerns
  • Set up parental controls
  • Optimize settings
  • Troubleshooting Wi-Fi issues
  • Resolve software issues
  • Learn new product features and more

See an associate in-store

Let us help you get set up, connect and protected.  With Staples Total Support your data, hardware and software is protected.

 

Terms and Conditions for Protection and Tech Help

 

See an associate in-store